Privacy Policy

Last updated: December 18, 2025

Charlie Chang (“we,” “us,” or “our”) operates the website https://www.charliechang.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, use our services, or communicate with us, including via SMS (text messaging).

By using this Website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • First and last name

  • Email address

  • Phone number

  • Any information you submit through forms, opt-ins, or communications

We may also automatically collect certain non-personal information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and referring URLs

 

2. How We Use Your Information

We use the information collected to:

  • Provide and operate our services

  • Respond to inquiries and requests

  • Send email and SMS communications you have opted into

  • Send marketing, promotional, and informational content

  • Improve our Website, services, and user experience

  • Comply with legal and regulatory obligations

 

3. SMS Communications

By providing your mobile phone number and opting in through our Website or other channels, you consent to receive SMS (text) messages from Charlie Chang, including informational, service-related, and marketing messages related to our products and services.

  • Message frequency may vary

  • Message and data rates may apply depending on your mobile carrier and plan

You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, contact us at hi@charliechang.com.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

 

SMS Data Use, Consent, and Retention

We collect and use mobile phone numbers solely for the purpose of sending SMS messages that users have explicitly opted into, including informational, service-related, and marketing communications from Charlie Chang.

Legal Basis for Processing:
SMS communications are sent based on user consent. By submitting your phone number and opting in, you provide explicit consent for us to process your mobile number for SMS communications.

Consent Withdrawal:
You may withdraw your consent to receive SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us unless you re-subscribe. Opting out of SMS does not affect other communications you may receive (such as email, if separately subscribed).

Data Sharing:
We do not sell, rent, or share your mobile phone number with third-party marketing partners or affiliates. Mobile numbers may only be shared with trusted service providers (such as SMS delivery platforms) strictly for the purpose of delivering our messages and operating our communications systems.

Data Retention:
We retain SMS-related data, including phone numbers and message logs, only for as long as necessary to operate our messaging services, comply with legal obligations, resolve disputes, and enforce our agreements. Data is securely stored and access is limited to authorized personnel.

 

4. Email Communications

If you provide your email address, you may receive emails from us regarding updates, marketing content, promotions, or other information related to our services.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

 

5. Affiliate Marketing Disclosure (FTC Compliance)

Some links on this Website may be affiliate links. This means we may earn a commission if you click on a link and make a purchase, at no additional cost to you.

We only promote products, services, or platforms that we believe may provide value. Any compensation received does not influence our opinions, recommendations, or content.

This disclosure is made in accordance with the U.S. Federal Trade Commission (FTC) guidelines on endorsements and testimonials.

 

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

  • Analyze Website traffic and usage

  • Improve performance and user experience

  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings, though some features of the Website may not function properly.

 

7. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist in operating our Website and services

  • To comply with legal obligations or enforce our rights

  • In connection with a business transfer, merger, or sale of assets

All third parties are required to protect your information and use it only for authorized purposes.

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information.

To make a privacy-related request, contact us at hi@charliechang.com.

 

10. Children’s Information

This Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website constitutes acceptance of any changes.

 

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Charlie Chang
Email: hi@charliechang.com
Website: https://www.charliechang.com